The Designing Process
1. Planning Phase
During this phase, We identify the needs and 
requirements of the project; otherwise known as the project scope. The scope is the dividing line between what is and is not part of a project. Thorough planning and a clear definition of scope are some of the primary factors behind our high customer satisfaction history. Our customers tell us that the Planning Phase allows them to define their expectations, communicate when they expect milestones to be met and outlines what exactly they will be buying.
It is important to note that no site or interface designs are developed during this phase. Instead, a set of documentation is drafted that serves as a guide to the later stages of development. The extra time we spend in this phase results in major cost savings to our customers. Computer industry studies show that the costs of making changes to the site content or system model during this phase are substantially less costly than that of later phases.
A change to the site content or system model occurs in practically every project. To expect otherwise is unrealistic. We reduce costs for our customers, however, by helping them to identify these changes early in the development process.
After this step is completed we then move onto the Design Phase.